Service / 06

Integrations — CRM, API

We connect services and systems, configure data exchange and automate processes across websites, Telegram, CRM and external platforms.

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Capabilities

What the solution includes

  1. 01CRM integrations
  2. 02Third-party API connections
  3. 03Payment systems
  4. 04Telegram API
  5. 05Webhooks and data exchange
  6. 06Cross-service synchronization
  7. 07Automated transfer of enquiries and orders

01

Processes that integrations connect

An integration removes manual data transfer and helps separate systems operate as one process.

  • 01Routes website or Telegram enquiries to CRM
  • 02Synchronizes statuses, customers and orders
  • 03Connects payment processing to a product
  • 04Receives data from external services
  • 05Triggers actions through webhooks
  • 06Reduces repetitive manual operations

02

Integration project scope

We first verify each system’s technical capabilities, then design reliable data exchange.

  • 01API and documentation review
  • 02Data and event mapping
  • 03Server-side exchange logic
  • 04Authentication and error handling
  • 05Logging and execution control
  • 06Testing of agreed journeys

03

Connection mechanisms

A connection requires an API or another data-exchange method supported by the provider.

  • 01CRM systems
  • 02REST APIs and webhooks
  • 03Payment providers
  • 04Telegram Bot API
  • 05Websites and Mini Apps
  • 06External business services

04

Integration development process

  1. 01

    Discovery

    We clarify the business objective, audience and requirements for the integration.

  2. 02

    Design

    We map the structure, user journeys and required connections.

  3. 03

    Implementation

    We build the product and connect the agreed functionality.

  4. 04

    Quality assurance

    We test core journeys, responsive behaviour and data handling.

  5. 05

    Launch

    We deploy the solution to its working environment and verify availability.

05

What affects integration cost

The estimate reflects the number of systems, data complexity and reliability requirements.

  • 01Number of connected services
  • 02Third-party API quality and constraints
  • 03Volume and direction of synchronization
  • 04Authentication, roles and security
  • 05Queues, retries and logging
  • 06Availability of provider test environments

FAQ

Integration FAQ

Can any CRM be integrated?+

Only when the CRM provides a suitable API, webhooks or another documented exchange method.

What is needed for an estimate?+

We need the system names, a description of the data flow and access to current technical documentation.

How are transfer errors handled?+

The approach reflects process criticality and may include logging, retries and status monitoring.

Can enquiries be sent from Telegram?+

Yes. A bot or Mini App can send collected data to a CRM or another system through an available interface.

Is two-way synchronization possible?+

Yes, when both systems allow the required entities to be read and updated.

Why do integration estimates vary?+

APIs differ in authentication, constraints, data and documentation quality, so scope follows a technical review.

Connect your services into one workflow

Tell us which systems should exchange which data. We will review the available APIs and propose an integration flow.

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CRM, API and Telegram Integration Services | ELVITA STUDIO